THE 7TILL8 GUARANTEE
7TILL8 Warranty Policy
Every one of our wetsuits is custom built with the most care and we stand behind everything we create. We don't have a set length of warranty because with every custom wetsuit we will try our very best to fix and repair for as long as the wetsuit can be repaired. It's our duty to make you happy and if your 7TILL8 wetsuit needs repair to get many more years of usage we will gladly fix and return free of charge.
Wetsuit Care Guidelines
1. Rinse thoroughly in fresh water after use to wash away any sand or debris.
2. Fold at the waist and hang dry out of direct sun.
3. When dry, store away in a cool shaded area away from direct sun.
4. Repeat after each session to extend the life of your wetsuit.
Alterations For 7TILL8 Wetsuits
Every wetsuit we build is specific to your specifications. If for any reason the wetsuit does not fit we will alter, remake and do everything humanly possible to make sure it fits the way a 7TILL8 wetsuit should fit. If a 7TILL8 wetsuit does not meet your expectations follow the instructions below to begin the alterations process.
Instructions On Getting The Wetsuit To Us
Include in your package:
We will ship back your wetsuit after completion. Repairs and alterations take 1-2 weeks to complete and shipped back to your location promptly.
Every wetsuit we build is specific to the owner and we take cautious steps to make sure we get the most accurate measurements. We cannot resell or restock custom wetsuits and will not refund the cost of the wetsuit. We will take the necessary steps to remake and alter the wetsuit to meet customer satisfaction.
My wetsuit doesn't fit what should I do?
My seam busted and can't use the wetsuit what do I do?
How long is the warranty policy good for?
We do not have a length of warranty period because depending on the usage of the wetsuit they can all break down differently. We will continue to repair your wetsuit as long as it can be repaired. We have a dedicated team that focuses on alterations and repairs so you can get the most use out of your wetsuit no matter how many times you have used your wetsuit.
Your warranty policy is good but what if you can't repair it any longer?
My dog chewed my wetsuit up and now it's in shambles, should I feed the rest of it to the dog?
I gained or lost some weight and need my wetsuit altered. Where can I get it altered?
How long does it take to repair or alter a wetsuit?